Why doesn’t Instagram send the security code to my phone and mail? Resetting the password when changing it requires mandatory confirmation to identify the user’s identity. You can fınısh the operation by phone number or e-mail. Thus, it is possible to maintain maximum security for the account owner. If errors and difficulties arise during the reset, there may be several reasons for this, including technical ones.
To complete the procedure, it is necessary to identify and eliminate them. In this topic, we will provide information and solution suggestions about Instagram security code problems.
Why Doesn’t SMS From Instagram Come?
With the help of SMS messages, the social network keeps in touch with the user and eliminates errors and problems. Messages are also used to confirm the account if it was hacked earlier, and a password change is required. In such cases, Instagram sends codes to the number specified by the client. If the SMS does not come, the following reasons are possible for this:
Internal connection problems- For verification, you should make several calls and check if messages come from other numbers. Operator’s refusal to accept- Such situations are rare since Instagram is a secure social network and does not send spam. But if an error occurs, it is possible to recover the password using an e-mail. To do this, you will need to enter your e-mail in the appropriate field.
Invalid data specification- It is possible to make mistakes in writing the phone number. It is also necessary to check the relevance of the combination. There is no internet connection- In this case, the number and any input data are not loaded.
The most common recommendation for troubleshooting is contacting support. But the process of assisting can take a lot of time and effort, so you should try to solve the issue on your own.
Password Recovery Email Does not Come
If you cannot use the phone number, you need to apply the email address. In this case, a link to change your password will be sent in an email. By clicking on it, the user will reset the current data and will be able to enter new ones. But if this method does not work and the letter with the code does not come, it is likely:
- Absence of internet connection;
- Incorrect indication of the mailbox;
- Moving the letter to the “Spam” folder (check this feature);
- the e-mail provider does not identify e-mails from @instagram.com
If you cannot get the recovery link using your e-mail, try usıng someone else’s verified mailbox or create a new one.
How to Fix Such Situations
The first step is to determine the cause of the problem (if possible). If, after doing this, you cannot restore the page using traditional methods, you should use the following solutions:
- Log in with your Facebook account (if available)
- Open Instagram in a computer browser and request a password reset through it. This solution will help if the difficulties are related to using a smartphone.
Why doesn’t SMS come to recover your password on Instagram, and what is the fastest way to update it if it is lost or you forgot it, you may ask. The most effective and most straightforward method is editing through a browser window. To do this, go to the instagram.com page, then:
- Click on the “Forgot password” button. Why doesn’t SMS come from Instagram to recover the password?
- Enter your e-mail address and go through the captcha.
- Click on the “Reset” link in the letter.
- Update the data.
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It is recommended that you systematically update your authorization information to prevent hacking and fraudulent activities.
Why Doesn’t Instagram Send the Security Code Answered
Difficulties with Instagram Security Code can result from a hacked account or loss of the current password or login. But problems can arise in the process of restoring this data. To avoid them, you can proceed in stages, checking possible prerequisites for issues. If the manipulations do not give results, you should contact technical support. Why doesn’t Instagram send the security code? Now you have the answer. If another problem occurs, it might be related to checkpoints; to solve that, read our article on how to fix checkpoint required error.