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Why Can’t I Tag Products on Instagram?

You have opened a Professional Instagram Account and have products to sell through Instagram. It is great to have the ability to tag your products on Instagram. This way, your customers will not have to ask for the price of your products. However, some users are having a problem with tagging products and ask, ‘why can’t I tag products on Instagram?’.

We all know the tags on Instagram; however, tagging products is crucial for shopping on Instagram.

The ability to tag your products comes with a lot of advantages. It is very easy and informative. But users can have some problems with it. Let’s take a look at what is causing the trouble of not being able to tag products.

What Is Instagram Product Tag?

Instagram product tagging is an Instagram feature that allows business accounts to tag their physical products in their posts and link them to Facebook catalogs to buy what they want with a quick link.

You can increase your sales by using Instagram product tagging or using Instagram Shopping. In this way, you can also increase your followers and turn them into regular customers. But sometimes, you may find this tag is not working. What can you do in this situation?

Why Can’t I Tag Products on Instagram?

To tag products on Instagram, your store must be eligible for product tagging. If you can’t get approval to start Instagram Shopping and tag your products, you need to determine eligibility first.

eligibility to tag products on Instagram


You need to read Instagram’s e-commerce policies and accept them. After that, there are some criteria to be obliged.

  • You must be in a country where Instagram Shop is available.
  • You must be selling your products in physical stores as well.
  • You need an Instagram Business profile.

Requirements for Tagging Products on Instagram

Tags on Instagram are useful for citing someone uniquely and creating a direct link to the user’s profile. Instagram is primarily used to publish images, personal photos, videos, and stories (also mostly in photos, selfies, or videos). Instagram has some requirements for tagging your products. You will not tag your products if your Instagram account does not meet the requirements.

Instagram Supported Countries

To meet the requirements for selling products via Instagram, you have to be in one of the Instagram Supported Countries.

These countries are; USA, UK, France, Italy, Spain, Sweeden, Netherlands, Switzerland, Ireland, South Africa, Belgium, Austria, Portugal, Poland, Greece, Cyprus, Denmark, Chechia, Romania, Norway, Bulgaria, Croatia, Finland, Letonia, Lithuania, Slovenia, Luxembourg, Brazil, Argentina, Mexico, Peru, Uruguay, Paraguay, Malta, Ecuador, Panama, Belize, Dominican Republic, Australia, New Zealand, Korea, Japan.

If you are not located in one of these countries, your Instagram account will not be shoppable. 

Having a Professional Account

You would not be able to tag your products if you are not using a Professional Account. The first thing to do is convert your account to a professional one.

By having a Professional account, you can use Instagram Analytics as well. It can show Story Analytics to Competitor Tracking. So it is very useful. Here is how to convert your account to a Professional Account:

instagram account switch
  • Go to your Profile page.
  • Tap on the three-lined button, then tap on ‘Settings.’
switch instagram account to professional
  • Select ‘Account’ from the menu.
  • There will be ‘Switch to Professional Account’ at the bottom of the menu and select it.

Connect to Your Facebook Page

After you’ve approved your store and agreed to Instagram’s policies, you’ll need to link your Instagram business account to a Facebook page. This step increases the benefits of owning an Instagram store.

steps to help with Instagram Shop
  • Use Instagram and Facebook Ads to promote.
  • Post on your accounts often. You can post simultaneously on both accounts.
  • When your accounts are linked, you can use their message boxes together.
  • Connect business contacts.
  • Use cross-app tools to upgrade your accounts.

Facebook Business Manager

You should use a Facebook Business Manager account to use your shop in Facebook Commerce Manager. This way, you can edit your accounts easily.

Set Your Shop

Set your shop in Facebook Commerce Manager. Running a store online usually requires using e-commerce platforms to help you with your online shop.

Add Products

After registering with Facebook Commerce Manager, you can now add your products to your account. You can create a new catalog or use the ones already in the inventory.


After you set everything up, you should send your online shop account for a review from Instagram. This process is necessary to use the account. And it doesn’t take so much time. You should wait just a few days for this process to be done.

Shopping Feature 

After you get a review from Instagram and everything is fine, you can now enable your shopping feature.


Now, you can share your products on your account. Don’t forget to tag them to your shop link. This way, people can look them up easily and efficiently. Learn more about adding tags on the Instagram Help page.

Tag producst on Instagram tips


We are now going to share some tips for your online shop to bloom.

Create a Lookbook

You can use this feature to tag more products within the ten photos limit. Use efficiently and promote more of your products. This will help you show more of your work.

Use Hashtags Wisely

You should use exact hashtags for your products so people can search for them and find your product easily. This will increase your traffic.


Promote your products, make sales, and also make giveaways. People love this stuff. This will help you get more known. And you can buy Instagram impressions to increase your account’s engagement.


You can ask for customer feedback and share it to increase their trust in your shop. More people can get this feedback, which will help them securely shop on your online shop.


You should often be posting to update your customers about your products. This is an excellent way to promote your existing products or new ones.

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We hope that these tips help you with your online shop. If you have more questions about how to market on Instagram or want to learn how to make reels on Instagram for your business post, we are here to help you.


Tagging ability is an excellent thing for selling products on Instagram. However, users are having problems with this option. There are many requirements of Instagram for tagging your products. If you meet these requirements, you shouldn’t have any issues, and it is essential to have the latest version of the app. We hope we answered the frequently asked question; why can’t I tag products on Instagram? and give you a head start.

Frequently Asked Questions About

Instagram’s customer service is set to answer your requests in 48 hours. So it might take 48 hours for them to return to you.

No, they can’t sell your photos, but they can take them and change them.

Create an account that would stand out, and be sure to post every day. Write a good bio on your account. Use hashtags in your posts and follow other related accounts. You can try to use Instagram Ads as well.

Business profiles are free on Instagram for anyone to be recognized as a business on Instagram. Being an actual business is not necessarily needed to have a business account on Instagram.

Suppose you’re a blogger, Instagram influencer, or any personality-based brand. In that case, a personal account may work better for more engagement from your followers. Still, the business account is more suitable for integrating corporate and non-personality-based brands.

James Orublig

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Hi, my name is James but my friend calls me JamesTheNews since I always have the latest news about social media. Follow my blogs to learn every bit of trickery there is to social media.

12 Comments on Why Can’t I Tag Products on Instagram?

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  1. Anna


    I can’t make it work and support does not answer.

    All my products are on Instagram and you can see them but I can’t tag them. When I try, this message cames up “add a domain to your catalogue”.
    Any tips/help with this specific problem?

    Thank you very much.

    • Insta Followers
      Insta Followers

      You have to put a link of your website to your Instagram account.

      • Ary

        How or where do I need to put a link on the Instagram account. I do have it

  2. Nicole

    I had everything set up correctly and was using it with much success. Now suddenly I can’t tag my products. I can see them, the shop settings are correct, domain settings are correct and yet it tells me “This product does not use the domain you selected for Instagram Shopping” GGAAAAAHHHHHHHH ! I have Facebook tech support telling me to log out log in re-verify my domain etc etc and it still hasn’t worked. They have escalated my need but that may take months. Any ideas? 🙁

    • Kat

      I am having the same issue as Nicole with my IG tagging. I was able to tag my products before and now receiving “This product does not use the domain you selected for Instagram Shopping” Very frustrated tried troubleshooting for the past 2 weeks and tried every tip via FB, IG, Squarespace, google and Youtube…FB is of no help, PLEASE SOS

      • Mario

        Same here. Everything was working fine until one day. Since then we cannot tag any products from our catalogue. It keeps saying “This product does not use the domain you selected for Instagram Shopping”. That’s so strange! Please help!

        • Annmartina

          Yes I am also getting this same message. It is so frustrating but I guess I’m glad others are having the same problem

          • Ary

            I’m having the same problem as all. Please help.

  3. Antoni Gardner
    Antoni Gardner

    I think there is something I forgot to do, I can’t tag products on Instagram but I’ll try to do the things that are written here. Hope it works.

  4. Louise

    I had everything set up correctly. My products are showing in my Facebook shop and Instagram shop. My app and phone software are up to date. I was able to tag a few photos Instagram but now the product tagging has stopped working for me. Any ideas?

  5. Pamhi

    I have facebook business manager and connected it to my IG business account. I have 52 products in my catagogue and the IG has been approved for tagging. The product tagging thing was going great, until one day it told me that it could not find any products when I tried to tag in a post. All my existing tags are there and i see all the shop products when I go to my ig shop. My settings also show the FB product cataloge and indicates there are 52 items. I have not done anything additional to verify my domain because I have not received any notification to do so or any indication on how to do it as I have gone around my settings. Please let me know if anyone has figured this out. VERY FRUSTRATING

    • Shin

      I am encountering the same issue as you. Is there a solution to it?