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Instagram Keeps Crashing When I Open It

If you experience the “Instagram keeps crashing when I open it” problem and complain about it, we’ll give you a few solution methods to fix it. This can happen not only for the Instagram application but also for all the applications you use on your mobile device.

This problem is usually caused by the application or the version of the mobile device’s operating system. It can also occur from the device’s storage. In this article, we will examine all possible problems and solutions.

Why Does Instagram Crash Upon Opening?

When you open the Instagram application or upload a photo or video, you may experience an Instagram crashing problem. This is not surprising. Below are some of the reasons why did instagram crash happening:

  1. There may be a problem with your internet connection.
  2. You may not have updated Instagram app on your phone.
  3. It could be caused by bugs in the Instagram app or your phone.
  4. Some settings on your phone may have restricted Instagram performance.
  5. It may be due to the capacity of your phone.
  6. It may be due to server errors.

As you can see, the question of why my instagram is glitching can have multiple answers. We recommend you to try the following steps for solutions.

How to Solve Instagram Crashing Problem?

If you experience such a situation, there are procedures of how to fix Instagram:

Update Your Instagram App

One of the common situations among Instagram problems is “Instagram is crashing when I open it” problem. Here is how to solve it:

  • First, check to see if the application is up to date. If an update is required, connect to the application market, check the app status, and update it.
  • Probably, the problem will be solved when you update Instagram. But if the problem still does not resolve, check out the other options listed below.
  • Close the application, and then reopen it after a while. There may be a problem with your mobile device.
  • If you are experiencing this problem only on Instagram, try deleting the application, and reinstalling it.
  • Don’t worry; your data will not be deleted. Only the application will be deleted.
  • If you do not want to experience such problems, we advise you to keep your mobile device and applications up to date.

Resolving with Clearing Cache and Data

The issue with Instagram might be caused by the cache. To clear instagram cache, you need to delete instagram app from your phone. When you delete and reinstall, you will have cleared the cache.

When you delete the application and reinstall it, your uploaded photos, videos and messages will come back. The videos and images that appear in your Instagram discovery will be deleted from the memory.

Follow the steps below to fix Instagram this way:

How to clear IG cache with iPhone

Since cache can not be deleted individually on this software you need to remove it by entering the settings page and removing the app. After you complete this process you need to reinstall the application. This will reincarnate the application without the previous data.

  • Go to general from your iPhone’s settings.
  • Then, tap on iPhone storage.
  • Click on the Instagram app.
  • Say delete the app.

How to clear IG cache with Android

For Android devices, the procedure is much more straightforward. All you need to do is reach the app info and delete your cache in the “storage and cache” section. This might fix the problem. If not, try updating your system. The latter method might even fix cache related problems in iOS.

  • Click on Apps and Notifications in Android settings.
  • Then, Click on see all apps.
  • Click on Instagram.
  • Say Storage & Cache and then click Clear Cache.

Solve By Force Stopping the App

To end the errors and glitches in your Instagram account, you can force stop the application and then restart it.

Stop App on Iphone

  • Go to the area where you see all the open applications.
  • Find Instagram and close the app by swiping up.
  • Then turn it back on and check.

Stop App on Android

  • Find apps in your phone’s settings.
  • Then, find the Instagram app and click Force Stop. After that, open it again.
Instagram keeps Crashing when I open it

Other Solutions for Instagram Crashes

Well, we understood the causes of the Instagram crashing problem. But what is the Instagram crashing solution? All you have to do is check if the application is up to date. Once you’ve done this, delete the Instagram app and install it again if the problem persists.

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You should also make sure that the mobile device and the Instagram application do not conflict. Make sure that the storage of the device is not full. If the application update does not have enough storage, you may experience this problem.

Like with every other platform, Instagram, too, has its flaws; one of which is this. The others come in a variety. For instance, apart from crashing, it can also freeze on you and give you a message that goes “Unfortunately, Instagram has stopped.” If that is the case, we strongly suggest you look into our guide “How To Fix ‘Unfortunately Instagram Has Stopped’ Error“.

Instagram Keeps Crashing in Short

Briefly follow the Instagram application and your mobile device updates, check the storage space, and delete and reinstall the application if none works. If you still experience crashes when using Instagram, stop trying to log in to your account.

If you want to grow your Instagram account and make it look natural, you can check out Instafollowers’ completely reliable Buy Instagram Followers service.

Frequently Asked Questions About

Always make sure to check all updates available for your apps and operating system. If your operating system and the Instagram app are up-to-date, try to uninstall and reinstall the Instagram app. That should fix it in most cases.

You can easily clear your app cache on both iOS and Android. For iOS, go to Settings, Security, and Clear Search History, and for Android, Settings, Security, Search History, and Clear All.

No official news or evidence suggests a shutdown on Instagram’s part any time soon.

This error can be caused by you having no available space on your phone storage and memory loss. So if your Instagram constantly crashes when you try to upload, try to clean up some open space and retry; it should be fixed.

Again, too much data on your device can cause Instagram to run slow, freeze, stop completely, or force closing itself, but aside from that, a slow or unstable internet connection or corrupt caches can cause Instagram to slow down.

This problem is not remotely related to the data you publish on your account. There has not been any reported case of losing posts or likes upon crashing.

You can also get errors that run the “unfortunately, Instagram has stopped running”, which is affiliated with this problem. They occur from the same problem yet require a different solution.

James Orublig

Posts: 544

Hi, my name is James but my friend calls me JamesTheNews since I always have the latest news about social media. Follow my blogs to learn every bit of trickery there is to social media.

67 Comments on Instagram Keeps Crashing When I Open It

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(Total: 31 Average: 5 )


  1. Nasr

    Hello it keeps crashing when i log in into my account .. But when i log in into An another account it works fine. Please help me

    • James

      This is exactly what is happening to me. I have tried all the fixes listed above and I go back into the app and it crashes again. The main thing that I thought the problem could be is the lack of memory as mine was almost full. I have cleared some space now. But it hasn’t changed a thing. What makes things worse is I can’t find any way of reporting the problem to instagram directly. Can anyone help? Don’t know what to do.

      • Lochlain

        Exactly the same thing I’m going through like what is up with Instagram

      • Ann

        I experience the same issue! ??

      • Sandy

        same issue keeps crashing after upgrade since 10-11-19

        • Vgg

          I am having the same problem, all the ‘fixes’ didn’t work. Any suggestions / help out there

      • Lydia

        Same issue. None of the fixes work. VERY frustrating!!! Have updated everything, managed memory space, deleted app and reinstalled turning off my Iphone6 in between both attempts. did not work. HELP!!

      • Emily Reda
        Emily Reda

        did it ever end up working, this is happening with me. plz reply lol

      • brianna

        Mine is doing the exact same thing, it has been doing it for like 3 days now and it is very annoying.

    • Robyn

      Did you figure out a fix to this issue? I’m having the exact same problem. And I’m unable to contact anyone at Instagram.

      • Jade

        I think it is the new update. keeps crashing

    • Nikki Qui
      Nikki Qui

      if anyone found out a solution to this please let me know

    • Mariana

      Did you ever found a solution?

  2. Jonathan Gemzer
    Jonathan Gemzer

    When I click the icon
    Goes white then back to home screen

    • Kaykay

      I need help plz help

  3. Blinkarmybn

    I tried every way but my instagram is not opening when I open it a white screen appears and Then it closes I have been facing this problem since yesterday and I tried every way to fix it please help me with this problem

    • instafollowers

      Hello, sad to hear that. Did you try reinstalling the app? If nothing works, you might try contacting Instagram directly.

    • Eliza

      I have the same problem

    • Joanne Loo
      Joanne Loo

      I had a same problem on my company mobile phone = =

  4. Noran Al-Sharif
    Noran Al-Sharif

    please if you can help me!
    My Instagram application keeps crashing. When I open it.. It shuts down.
    and I tried all the above solutions and nothing works. What can I do???

    • instafollowers

      Sorry to hear that. As a last resort, you might try resetting your device and getting a fresh install.

      • Samyukta B
        Samyukta B

        Hello, every time I try to view my insights on the professional dashboard the Instagram app exits. I’ve tried logging out, uninstalling and reinstalling it. Nothing works. Any help or suggestions?

        • Yasmin Talley
          Yasmin Talley

          You should report a problem on Instagram.

  5. Amisha prasad
    Amisha prasad

    I can’t open instagram app
    When I open it closes within seconds

    • instafollowers

      Did you try reinstalling the app? It may be the case.

  6. Grell

    My new account keeps shutting insta down after i try to look at likes. On all my devices. Ive restarted and reinstalled the app on both devices and nothing helped.

    • Bobbie

      Was your problem resolved? I’m having same issue. Mine won’t work on any devices.

  7. Jessica

    I didn’t have any problems with the app until I decided to update it last night. It shows up to a white screen, and then immediately kicks me out and says “Instagram has stopped working.” I have uninstalled and reinstalled the app multiple times, restarted my phone twice, cleared the data and cache as a last resort a few times, even uninstalling, rebooting, and then installing. Nothing seems to be working and it seems to have sprouted from the update.

  8. Ab

    I am also facing the same problem after the update. I’ve tried every method that is listed above. When I checked it on app store there were many people who complained about the same issue as they also couldn’t open their instagram aapplication after the update. There isn’t any issue with our devices but an issue with the new update. I think there are some compatibility issues.

    • Elijah Love
      Elijah Love

      check out my solution

  9. Elijah Love
    Elijah Love

    So I had this exact problem and yes did ALL the obvious steps. Uninstalling/reinstalling, clearing cache, almost did a factory reset. What ended up working was uninstalling the google play store app and using the samsung one to download it and it worked.


      It works!!! Thanks!!!

    • Rach

      But what if you use Apple and not Droid?
      I’ve done all the steps above but nothing. Very frustrating.

    • Lizzy

      OMG that actually works!!! Thank you so much xo

    • xenii

      How did this actually work omg!! For weeks I’ve been trying to get my app to work. I was able to get in but when I wanted to post an insta story it kept crashing the app. This worked Thankyouuu so much!!

      • Maia Torop
        Maia Torop

        How did you get it to work

  10. Lanetjones

    I’m having the same problem and I’ve tried everything.

  11. Ann

    My Instagram app jeeps crashing when I open it. I have tried all the fixes listed above and I go back into the app and it crashes again. What makes things worse is I can’t find any way of reporting the problem to instagram directly. Can anyone help? Don’t know what to do.

  12. Funke Adeniyi
    Funke Adeniyi

    My instagram app keeps crashing once I open it please what is going on?!?

  13. Anne

    Instagram app keeps crashing when I open it too. I’ve tried re-installing, re-starting, and freeing up memory.

  14. Prince

    Same issue ! ! ! ???

  15. Mariele

    What could be the possible way to fixed my Instagram application? I’ve done all the instructions and it still keeps on crashing. I still have a lot of memory, I’m using iPhone 6 on where can i report this problem?!!!

  16. Victoria Walsh
    Victoria Walsh

    Same issue using iPhone/ since I updated phone and app. Any solutions?

  17. Pia

    Same here Crashing no solution
    Still not working after all fixes

  18. Tsuki

    Mine has been crashing since 10/17. Everything is up to date. It seems to crash more on one profile but nothing stays open more than a minute. I’ve uninstalled/reinstalled twice. It works a bit after I reinstall but then crashes after the feed has loaded.

    • Hardy

      Me too if u fixed it hmu

  19. Holly

    I’ve been experiencing the same issue on my iPhone 6 since Saturday. My ios software and the instagram app are both up to date. I’ve cleared more than enough space and deleted/reinstalled the app several times. Nothing is working.

  20. Aravind

    When I open insta it s suddenly closing

  21. Eri

    Same problem did all of the possible solutions several times but it keeps crashing whenever I use the story feature. Weird is that whenever I log into another acc it doesn’t happen?! I’m very frustrated it definitely happened with the update.

  22. Rami

    Instagrams keeps crashing even though I followed each troubleshooting steps

  23. Rafa

    This is the ultimate Solution:
    Uninstall Instagram and Facebook (I know sound silly but remember the FB/Insta integration)
    Install Instagram and log in
    Install Fb and log in

    Thats it

    • Sewar

      It worked !!!!! Finally. On an iphone

      • Maia Torop
        Maia Torop


  24. Alyssa

    I can’t even go on to Instagram without it crashing. as soon as I go on to it, it does it. I have tried everything so may times and I’m very upset about it.

  25. Kavya

    When i come back after using instagram mobile gets switched off everytime .. This was started after updating the instagram only.. What to do i cant able to use instagram now

    • Insta Followers
      Insta Followers

      Your mobile might need a system update. If not, try to update Instagram.

  26. Garreth

    I have tried everything except for a factory reset because I really don’t want to do that. I have done all the shutting down and redownloading possible, I have over 180GB worth of memory left, it now will occasionally open and let me use it for 30 seconds max before freezing and crashing

    • Insta Followers
      Insta Followers

      Can it be because of your device? Maybe it is not updated and cannot support Instagram.

  27. Taylor

    anytime i try to open instagram it will not let me, i have uninstalled it and reinstalled it and it still won’t work, it was perfectly fine last night, what do i do

    • Insta Followers
      Insta Followers

      Hi, have you tried updating it?

  28. Liz

    My Instagram keeps crashing and I have updated it. It affects my Facebook as well. I have updated both. Decided to deleted and reinstall both and the same thing keeps happening.

  29. Alan Phillips
    Alan Phillips

    I’ve done it all nothing helps ..
    I’m just going to not have it

  30. PJ

    I found out that I was unknowingly signed up to play store’s beta testing program, and I guess the crash was due to them testing out some new feature. It was solved when I opted out of it and re-downloaded Instagram.

  31. Sam Adams
    Sam Adams

    Instagram keeps crashing when I open it, especially when I’m on mobile. Will be giving you guys feedback as soon as I try out the methods I’ve learned here.

  32. Tron

    Thanks for the advice after having the problem for a month on my android and trying all the solutions deleting cache solved the problem.

    • Yasmin Talley
      Yasmin Talley

      We are happy for you! You can also check our other articles.

  33. Rob

    When I try to open instagram on my iPhone 13pro it crashes right away. There isn’t an update needed when I checked. Anyone know how to fix it?