Instagram Direct Messages (DMs) Not Working? (Solved – 2019)

Instagram Direct Messages (DMs) Not Working? (Solved – 2019)

If Instagram direct messages (DMs) not working, we will give you some tips to fix it. There may be various reasons for this.

One of the most common problems of Instagram is the direct message problem.

Users who are experiencing this issue complain about not being able to send messages to users and other members on the followers’ list.

It originates from the Instagram servers, or from the settings of the mobile device you are using. Or you may have been blocked by the user you want to send a message to.

In this article, we will examine all possible causes and try to find a solution.

Why Can’t I Send Direct Messages?

  • If you cannot use the message option on Instagram and cannot send messages, first check your internet connection. It may be caused by a connection problem.
  • The second option is to check if the person you want to send a message to is on your followers’ list or not. Because some users only want to receive messages from the people they follow and they have adjusted their profile settings in this way.
  • If you don’t see problems with these two options, the third option you need to check is the Instagram server status. Check for a general problem. If the problem is only due to you, you should try the following recommendations.
Instagram Direct Messages

How to Prevent the DM Problem on Instagram?

Do not always blame Instagram. Sometimes, even the settings of the mobile devices you use may prevent you from sending messages.

You can also like this post: How to Repost Video on Instagram (Also on Insta Stories)

For example, you should clean cookies frequently. These cookies may prevent you from using the applications correctly.

  • When you are having DM problem on Instagram, close and restart the application.
  • Logout from your account and sign in again.
  • If it still does not recover, delete and reinstall the Instagram application.
  • If your device’s memory is full, it may not accept new data. This can lead to problems with sending and receiving messages.
  • As a last resort, try sending a message with your cellular connection instead of your WiFi connection.
Instagram Direct Messages

Advanced Solutions & Conclusion

Have you tried all the solution options we wrote above? Although Instagram Direct messages (DMs) still not working?

Well, we’ll give you a few more options.

If all this is not working, all you have to do is consult the Instagram technical support team:

You can also like this post: How to Market on Instagram (Pro Tips for Instant Gains)

  • Ask your friends if they have the same problem. So you understand that the problem is only your source.
  • If the person to whom you are sending a message has blocked you, you cannot send a message to him.
  • If you cannot receive messages, make sure that the message settings are active in Instagram privacy settings
  • Log in to your Instagram account from a different mobile device and try sending a message
  • If you are trying to send an in-group message to a group, the group’s permissions must be appropriate. Some groups do not allow users to send messages to the group
We think that you may also be interested in which is our previous post about Instagram Support.

I, Doğukan Batuhan Kurtçu, was born in 1997 at a metropolis of Turkey named Izmir. Computer literacy and social media networks were always attracting me. When I first got introduced to Facebook, I knew it was game-changing. Not just for me, but it was game-changing for human communication and so...

13 Comments
    1. I can’t able to send messages. I have been also reported and uninstalled and reinstalled but it’s not sending. I don’t know what’s happening. And my sever is also good . Please help me and give solutions.

    1. Hi doğukan, sadly your solutions were not able to help out my issue, my messages refuse to show up and i cannot recieve any replies. However i can see and respond to replies through notifications. I would really appreciate your profesional opinion on this and what steps i would need to take to go about fixing this.

      1. This is happening to me too 🙁

        My dms aren’t loading all I get is the loading icon! I can send them if I go directly to someone’s page, but when they reply I can’t see it.

        So frustrating. This has been like this for months now & is driving me crazy!!

        1. I have this same problem! It’s really winding me up! I’ve report the bug multiple times, tried to find an insta email but can’t find one anywhere 🤦‍♀️

  1. I have the same issue i get notifications that i have a new message however when i go to click on it it won’t load or work, i use to be able to send them ans just not see replys but now it doesn’t work at all and I’ve tried uninstalling amd reinstalling the app ive tried on the internet and a different phone and still not working.
    So frustrating i need it for my rep groups someone please help! Every thing else is working fine and my other accont is fine

  2. I have the same issue I can’t see my messages all I see is a loading icon and I’ve tried everything but nothing seems to fix it

  3. Same problem and i’ve hot this for weeks: I get the notifications but i only can see the load icon when i want to check my dms. Instagram is the most bugged app ever.

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