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Fix “Unfortunately, Instagram Has Stopped” Error

The popular social network Instagram is used mostly via mobile devices. While the utility is running, users may notice bugs and errors that slow down the work or do not allow proper use of essential functions. So you might ask, “Why is my instagram not working?” or wonder “Why is the instagram app not opening.” When considering why Instagram keeps stopping, you should consider possible reasons. In this text, we’ll help you discover the possible causes of the “unfortunately, Instagram has stopped” error and how to fix the problem!

When this happens, it may stop for everyone or just for you. And the reason might be that Instagram running slow. So how do you know if Instagram just stopped working on your phone or offline?

Why Did Instagram Stop Working?

Let’s say that Instagram stopped working. You might have occasionally received an “unfortunately, Instagram has stopped” error without a fix. Although it is not such a new social network (the application was created in 2010), some bugs sometimes cause no one to access it for minutes or even hours. This usually happens in some automatic updates made by Instagram itself.

To find out if the fault is general, ask your friends or family if they cannot enter or update the app f to find out if the fault is general. In this type of situation, there’s not much to do but wait for the Instagram team to resolve the error. However, if it is working normally for other people, the problem is probably with your device settings. But that is possible to solve!

However, first of all, check if your cell phone is connected to a Wi-Fi network or if your cell phone plan still has a franchise available. If you have a prepaid plan, your credits may be over. If the problem is on the internet and is frequently happening, it is worth exchanging your cell phone plan for better quality or more gigs. And if you are in the social media business, buy Instagram followers to improve your account.

unfortunately, Instagram has stopped

Instagram Stopped Just for Me

Did you get the “unfortunately, Instagram has stopped” error without a fix, and suspect it only shows up for you? If you are already logged in to your account, but Instagram is crashing or displays the message “Instagram has stopped,” check out the tips that can help you solve the problem. They apply to every type of operating system.

Turn Your Device Off and On

How to restart Instagram app, though? This is the most obvious but simplest tip, and it can work! Generally, to do this, hold the power button for a few seconds until the screen goes out. Wait for the system to restart and try to log back into the app.

clear Instagram cache

Clear Your Instagram Cache

The cache is the data that makes Instagram launch faster on your device when you open it. Although this is a facility, it is common for some applications to end up failing after a specific time precisely because of the cache. It’s as if the app is too heavy, and your phone doesn’t support it.

If your phone is Android, to clear your Instagram data, you must:

  1. Enter Settings.
  2. Then go to Applications and find Instagram.
  3. Click Storage.
  4. Tap on Clear cache and then Clear data.

Remember: once you delete all the data for an application, you must enter your username and password again to enter.

uninstall Instagram

Uninstall and Reinstall The Application

In iOS, it is not possible to clear Instagram data without completely deleting the application. However, you only need to reinstall the app later. For this:

  1. Go to Settings.
  2. General,
  3. iPhone Storage,
  4. Find Instagram and select.
  5. Click Delete App.

You can also try to Uninstall the app on the same screen. However, it is better to eliminate the possibility of it still not working correctly by erasing the data. Don’t forget that you will need to enter your username and password again to access Instagram once the data is deleted. For those who have an Android device and want to uninstall Instagram to try to solve the problem:

uninstall Instagram on Google Play
  1. Open the Play Store;
  2. Access the menu on the left and click on My Apps and Games.
  3. Find Instagram and select Uninstall.
  4. Once the operation is complete, install the application again.
  5. Update the Instagram app.

It is common for older versions to stop working after an application developer releases an update. Because, usually, updates arrive to correct flaws in the app itself. Therefore, it is necessary to check if the version of Instagram that you are trying to log in to or use and cannot get is the most updated. To identify this information, enter the App Store (iPhone) or Play Store (Android), type Instagram in the search field, and see if Open or Update appears. If you need to update Instagram, it may work again after that! However, it is best to leave the updates to be done automatically. This allows you to avoid these kinds of problems, not only with Instagram but with any other app that stops working because it is out of date.

update Instagram on iPhone

Step by Step to Update the App on the iPhone

  1. Go to Settings.
  2. Find the iTunes and App Store.
  3. Then, activate the Updates option.
  4. Disable Use Cellular Data (to prevent your franchise from ending).

That way, apps will update automatically whenever they’re available and you’re connected to a Wi-Fi network.

update Instagram on Android to fix unfortunately Instagram has stopped

Step by Step to Update the Application on Android

  1. Enter the Play Store.
  2. In the menu on the left, access the Settings.
  3. Choose Update apps automatically, but only when you’re connected to a Wi-Fi network to avoid wiping out your mobile data.
reset settings to fix unfortunately Instagram has stopped

Bonus Tip for Android Devices

Those who have a device with an Android operating system could count on one more tip to solve the problem if Instagram stopped. That’s because Android has a component called Android System WebView, which is responsible for allowing applications like Instagram to show content that comes from the internet. Something that can help the app work again is to uninstall the update for that component:

  1. Go to Settings and then Apps (or Applications ).
  2. Find the Android System WebView, check to Uninstall updates, and confirm.
  3. Restart your phone and see the result.
report a problem on unfortunately Instagram has stopped error

How to Contact Instagram if Nothing Works

If none of these tips has solved your problem, you need to contact the Instagram team. If you were able to sign in to your account, but the problem is frequently happening, you can:

  1. Open your profile, click on the three dashes in the upper left corner, and then on Settings.
  2. Scroll down the screen until you see the Report a problem option.
  3. Click on Something is not working and explain in a few words what is happening.
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Then, you need to wait for the Instagram team to respond or resolve your issue. There is no set time for the support response, but communication always occurs via your account’s registered email. As the app does not have a support service open to the public, an alternative is to try to find the solution in Settings>Help Center. There you will see different types of situations. If any fits, follow the guidelines. Also, you can check the Instagram Help Center for more information on the matter.


The “Unfortunately, Instagram has stopped” error is easy to fix and does not affect the operation of your Android ve iOS device; follow the steps in this post and say goodbye to this annoying problem; But when you use Instagram, avoid being deceived by the scams that abound in this social network. Let’s assume that you passed beyond this error; what now? What if you run into another problem? Fortunately, we provide a wide variety of solutions to different problems. Don’t forget to check our Instagram blog. See you!

Frequently Asked Questions About

Instagram has stopped error has no connection with your profile. Your application or device causes this problem.

You should always keep your device’s cache clear while using the Instagram app. No other applications running in the background should be included. Also, checking Instagram’s updates will ensure that you do not encounter this error.

This will work like the apps running in the background of your phone will be closed. However, this problem persists in the outdated Instagram application.

In the case of IOS, it is not possible to clear Instagram data without completely deleting the application.

There is no set time for the support response, but communication always occurs via your account’s registered email.

Frank Hale

Posts: 144

I'm a 27-year-old writer for InstaFollowers. I've been writing content for the digital marketing industry for 5 years. I love my job and will share my knowledge in social media and marketing field.

1 Comments on Fix “Unfortunately, Instagram Has Stopped” Error

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1 Comment

  1. Carl Anthony
    Carl Anthony

    Thank you for the blog post about how to fix the unfortunately Instagram has stopped error. It was very helpful in providing a step-by-step guide for troubleshooting this issue. I would suggest that readers also check their device settings to make sure that Instagram is allowed to access the internet and that the app is up to date. Additionally, restarting the device and uninstalling and reinstalling the app may help to resolve the issue. Thank you again for the useful post.