The popular social network Instagram is used mostly via mobile devices. While the utility is running, users may notice bugs and errors that slow down the work or do not allow proper use of essential functions. When considering why the Instagram application has stopped, you should consider possible reasons. In this text, we’ll help you discover the possible causes of the “unfortunately Instagram has stopped” error and how to fix the problem!
When this happens, it is possible that it stops for everyone or just for you. So how do you know if Instagram just stopped working on your phone or offline?
Why Did Instagram Stop Working?
You might have occasionally received an “unfortunately Instagram has stopped” error without a fix. Although it is not such a new social network (the application was created in 2010), some bugs sometimes cause no one to access it for minutes or even hours. This usually happens in some automatic updates made by Instagram itself.
To find out if the fault is general, ask your friends or family if they cannot enter or update the app feed. In this type of situation, there’s not much to do but wait for the Instagram team to resolve the error. However, if it is working normally for other people, the problem is probably with your device settings. But that is possible to solve!
However, first of all, check if your cell phone is connected to a Wi-Fi network or if your cell phone plan still has a franchise available. If you have a prepaid plan, your credits may be over. If the problem is on the internet and is frequently happening, it is worth exchanging your cell phone plan for better quality or more gigs.
Instagram Stopped Just for Me
Did you get the “unfortunately, Instagram has stopped” error without a fix and suspect it only shows up for you? If you are already logged in to your account, but Instagram is crashing or displays the message “Instagram has stopped,” check out the tips that can help you solve the problem. They apply to every type of operating system.
Turn Your Device Off and On
This is the most obvious tip, but also the simplest, and it can work! Generally, to do this, hold the power button for a few seconds until the screen goes out. Wait for the system to restart and try to log back into the app.
Clear Your Instagram Cache
The cache is the data that makes Instagram launch faster on your device when you open it. Although this is a facility, it is common that some applications end up failing after a specific time precisely because of the cache. It’s as if the app is too heavy, and your phone doesn’t support it.
If your phone is Android, to clear your Instagram data, you must:
- Enter Settings
- Then go to Applications and find Instagram
- Click Storage
- Tap on Clear cache and then Clear data
Remember: once you delete all the data for an application, you must enter your username and password again to enter.
Uninstall and Reinstall The Application
In iOS, it is not possible to clear Instagram data without completely deleting the application. However, you only need to reinstall the app later. For this:
- Go to Settings
- iPhone Storage
- Find Instagram and select;
- Click Delete App.
You can also try, on the same screen, to Uninstall the app. However, it is better to eliminate the possibility of it still not working correctly by erasing the data. Don’t forget that you will need to enter your username and password again to access Instagram once the data is deleted. For those who have an Android device and want to uninstall Instagram to try to solve the problem:
- Open the Play Store;
- Access the menu on the left and click on My apps and games;
- Find Instagram and select Uninstall.
- Once the operation is complete, install the application again.
- Update the Instagram app
It is common that after an application developer releases an update, older versions will stop working. Because, usually, updates arrive to correct flaws in the app itself. Therefore, it is necessary to check if the version of Instagram that you are trying to log in or use and cannot get is the most updated. To identify this information, enter the App Store (iPhone) or Play Store (Android), type Instagram in the search field, and see if Open or Update appears. If you need to update Instagram, it may work again after that! However, it is best to leave the updates to be done automatically. This allows you to avoid these kinds of problems, not only with Instagram but with any other app that stops working because it is out of date.
Step by Step to Update the App on the Iphone
- Go to Settings
- Find the iTunes and App Store ;
- Then, activate the Updates option.
- Disable Use Cellular Data (to prevent your franchise from ending)
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That way, apps will update automatically whenever they’re available, and you’re connected to a Wi-Fi network.
Step by Step to Update the Application on Android
- Enter the Play Store
- In the menu on the left, access the Settings ;
- Choose Update apps automatically, but only when you’re connected to a Wi-Fi network to avoid wiping out your mobile data.
Bonus Tip for Android Devices
Those who have a device with an Android operating system could count on one more tip to solve the problem if Instagram stopped. That’s because Android has a component called Android System WebView, which is responsible for allowing applications like Instagram to show content that comes from the internet. Something that can help the app work again is to uninstall the update for that component:
- Go to Settings and then Apps (or Applications );
- Find the Android System WebView, check to Uninstall updates, and confirm;
- Restart your phone and see the result.
How to Contact Instagram if Nothing Works
If none of these tips has solved your problem, you need to contact the Instagram team. If you were able to sign in to your account, but the problem is frequently happening, you can:
- Open your profile, click on the three dashes in the upper left corner, and then on Settings ;
- Scroll down the screen until you see the Report a problem option ;
- Click on Something is not working and explain in a few words what is happening;
Then, you need to wait for the Instagram team to respond or resolve your issue. There is no set time for the support response, but communication always occurs via your account’s registered email. As the app does not have a support service open to the public, an alternative is to try to find the solution in Settings>Help Center. There you will see different types of situations. If any fits, follow the guidelines.
Conclusion on Unfortunately, Instagram Has Stopped Error
The “Unfortunately, Instagram has stopped” error is easy to fix and does not affect the operation of your Android ve iOS device; follow the steps in this post and say goodbye to this annoying problem; But when you use Instagram, avoid being deceived by the scams that abound in this social network. Let’s assume that you passed beyond this error, what now? What if you run into another problem? Fortunately, we provide a wide variety of solutions to different problems. Here is how you can fix Instagram Login Error.