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How to Contact TikTok

How to Contact TikTok

TikTok is a global platform where users share their creativity. It has 1 billion users around the world, and millions of new content are posted every day. Especially this kind of enormous platform should be in contact with its users every time. This is because if issues that users face cannot be solved in a short period of time, customer satisfaction and interest in the platform may decrease.

There are two ways of communicating with the support team of TikTok: You can go to the help center or contact TikTok.

TikTok Help Center

TikTok help center includes issues that users encounter. Once a user creates a post that explains the problem, the support team answers in a short period of time. It is also beneficial for other users because there can be different people who encounter the same problems. Therefore, they do not have to try to reach the support team again. They can solve their problem from there. If the suggestions are not helpful, you can create a new post on the TikTok help center to report your difficulty.

Also, if you are interested in growing your TikTok account, buy TikTok followers and start your TikTok journey stronger!

TikTok contact info

Contact TikTok

If you want to reach a support team member individually to explain your issue with TikTok, you can contact them via email. Once you send an email, you will get a notification email that states they have received your message. After that, a support team member will be assigned to your issue, and they will return via email as fast as possible. There are different email addresses for different countries. You can check them below:

Contact TikTok via Phone or Email

Unfortunately, calling TikTok is impossible because they have no TikTok support number. However, they try to help their users via email and the help center. In both ways, the support team of TikTok reaches you and tries to solve your issue. If your problems cannot be solved, you can still be in contact with the support team to seek better solutions.

You can try the e-mail addresses below to contact TikTok:

If you liked this article, you might also like our article about how to go live on TikTok, another frequently asked question.

TikTok support

TikTok Twitter Support Page

You can also check TikTok’s Twitter Support page. It’s TikTok’s official support page for Twitter. You can send a DM to TikTok through that Twitter page. Don’t worry; they check their DMs and will definitely reply to you. Also, don’t forget that you can use other social media platforms to contact official TikTok channels.

TikTok feedback form

TikTok Feedback Form

Another way to contact TikTok is through a feedback form. You can use this feedback form to send them to your problem about TikTok. They will definitely help you with your problem as soon as possible. Find the TikTok Feedback form here:

Report Issues with the TikTok App

As a last-chance solution, you can actually report the TikTok app. While reporting the TikTok app, you can specify your problem with TikTok. They will need a piece of contact information from you so that they can send you a reply about your reporting.

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Follow the steps to report issues with the TikTok app below:

report a problem with TikTok app
  • Go to your profile and click the three-lined icon.
  • Select “Settings and Privacy” from here.
  • After scrolling down, you’ll see the “Report a Problem” option.
  • Click on the “Submit a Report” option to write your problem.
  • After finishing your report, you can submit it.

Visit TikTok Help for more information!


Today, we discussed how to contact TikTok and TikTok support, talking with TikTok customer service, and how to send TikTok emails. Also, we give you information about the TikTok support email and TikTok contact info, like the TikTok email address. With these details about TikTok help, easily contact the TikTok Help Center and solve your problem! Hopefully, you learned all the little details to contact TikTok support and how to email TikTok. See you in another article about TikTok!

Frequently Asked Questions

Unfortunately, unlike other social media platforms, such as YouTube or Instagram, TikTok does not have a contact number. Users only contact or get help via the help center and/or email addresses given above.

TikTok has an official Twitter account, and they generally reply to DMs or mentions. Hence, you can try to contact them from there. However, it is not an obligation for them to reply to your questions on Twitter. Therefore, reaching them via the sources above may be less risky, such as email addresses or help centers.

TikTok support team usually tries to answer questions within 48 hours. However, it may change from time to time. It is suggested that you should wait one week for a response, and if you cannot get any, you can try to reach them again.

It depends on the content and how many reports the account gets. You can get results from your reporting in a couple of hours, but also you can get results in 2-3 days.

According to TikTok’s Community Guidelines, users cannot reach or learn about other users who have reported them. It means that the process is totally anonymous.

James Orublig

Posts: 558

Hi, my name is James but my friend calls me JamesTheNews since I always have the latest news about social media. Follow my blogs to learn every bit of trickery there is to social media.

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    • Suliaman Kargbo
      Suliaman Kargbo


  1. supermariusz1982

    Hello, I’m a tiktoker, my name is Mariusz Czupryniak, and my name is supermariusz1982. Someone is reporting my videos all the time. I believe he is doing this on purpose to destroy me. I got a warning that my account will be blocked forever after another time. I can see that for three days my films have not reached my fans, I am sad about that. Please restore all functions, because I have 22 thousand 300 followers and 219 thousand hearts. The videos he adds are funny and no social rules are broken. Please restore my visibility in tiktok to all users. Regards, sad celebrity Mariusz Czupryniak

    • Yasmin Talley
      Yasmin Talley

      Have you tried contacting TikTok support?