How to Contact Instagram Customer Services (Updated – 2019)

How to Contact Instagram Customer Services (Updated – 2019)

Nobody usually wants to contact Instagram customer services. Because if you’re there, there must be something wrong. But if it is, we’re here to point you in the right direction.

You can contact Instagram via phone or e-mail, or get help from various Instagram resources if you’re concerned about your account.

However, contacting Instagram does not definitely mean you will get a reply, as whatever problem you’re experiencing isn’t usually viewed as a priority by Instagram.

Here are some methods to contact Instagram customer services.

Directly Contact Instagram: Three Steps

Instagram’s direct line and e-mail are more of an automated help resource.

It’s doubtful you will get an immediate response or will be able to talk to a human being.

Considering that Instagram has over 1 billion global users, these methods are used for helping yourself, rather than waiting for Instagram to help you.

Visit the Support Site

  • You can go to in your browser and try to find the topic that’s the closest to your problem.
  • You can also search for specific keywords here to find what you’re looking for quicker.

Send an E-Mail to Instagram

In order to contact Instagram customer services, you can simply send an e-mail to [email protected] address.

You need to list your account name, what your problem is, and any other information you think is necessary to mention.

But again, the probability of you getting a reply to this e-mail is low. Be sure to talk about your problem in an exact manner and only list relevant information.

You can also like this post: How to Repost Video on Instagram (Also on Insta Stories)

Try to Contact Instagram on Its Account

Honestly, this has an even lesser chance of working out, but in the end, some people win the lotto. Even though it’s only rarely, this sometimes happens because it’s a great advertisement for Instagram.

The big company helping out a small user that’s in need, what’s better than that?


Unless you’re having a problem with a particular Instagram user, which is a public figure or have a big business account; these are your options.

To reach Instagram customer services isn’t always easy, but especially if you’re going through a big issue (like getting hacked, experiencing hate-speech or bullying, being harassed, etc.) you can be sure Instagram will be inclined to help you.

If you are experiencing any significant or stressful issues or if you’re a public figure, then reporting them is the best choice.

Did anything stressful, sketchy, or unusual happen to you on Instagram? Feel free to share with us; it gets lonely on here sometimes.

Thanks for reading this article, and I hope to see you again in another one.

You can also like this post: How to Market on Instagram (Pro Tips for Instant Gains)

We think that you may also be interested in which is our previous post about Facebook Support.

I, Doğukan Batuhan Kurtçu was born in 1997 at a metropolis of Turkey named Izmir. Computer literacy and social media networks were always attracting me. When I first got introduced to Facebook, I knew it was game-changing. Not just for me but it was game-changing for human communication and soci...

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