Facebook is a social media website that improves itself with the opinions and suggestions of its users. You can be sure that every contact form that you send to Facebook is carefully evaluated. To contact Facebook, you have many options such as ticket support, help documents and help groups. As individual and business, there is a Customer Support Department that is fully equipped and fast enough to answer any question you are looking for.
Contact on Mobile
If you use the Facebook app on your Android and Ios mobile devices, you can get support quickly. You can get services in the mobile version as well as the support page on the web page.
- Click on main menu tab at the right side
- Go to Help and Support section
- You will see 5 options here
- Choose one of them and ask your question to Facebook customer service
- Or you can read FAQ page and find your answer there
Call Facebook Customer Service
There is no active phone number available directly to Facebook customer service. Numbers written on the Internet are not valid. Because Facebook does not provide phone support. There is also no live support service. The options we specify on this page are only valid for you to contact Facebook. It is impossible for Facebook to offer such a one-to-one communication service. A site with close to 2 billion members, phone or live support service is very difficult. Therefore, the most effective communication channel is written communication. Facebook also does not have a fixed customer service email address. They answer questions with the ticket system. You cannot send direct email. You can only use contact forms.
How to Make Complaint to Facebook?
You can complain about anything you encounter while using Facebook. It’s very simple to do. You can do this from the Report a problem link on the Help page. You can make complaint about:
- Photos and videos
- And others
Select the subject you want to complain, follow the steps and fill out the complaint form completely. Facebook always records every complaint and gives you a tracking number. With this number, you can track the complaint process. You will receive a positive or negative response within 48 hours.
Get Support on Facebook
In this link you can find everything about help and support: https://www.facebook.com/help/ . You can fill out and send contact forms on the web or mobile so that you can contact Facebook. But before you do this, always review the articles on the help page. Call the question you want to ask, search and find the answer. If the answer does not please you, then you can contact the customer service directly. If you don’t get the result you asked or the complaint you made, contact again and make it clearer what you want to ask. You can also request support for Facebook ads and pages. Each department has a different customer support team.
Pages that you may be interested in: Deactivate the Facebook account
We recommend that you read our previous article titled How to Change Your Name on Facebook? 2019