How to Contact Facebook (2023)

How to Contact Facebook (2023)

Facebook is a social media website that improves itself with the opinions and suggestions of its users. You can be sure that every contact form you send to Facebook is carefully evaluated. You have many options to contact Facebook, such as ticket support, help documents, and help groups. A Customer Support Department is fully equipped and fast enough to answer any question you are looking for individual and business.

There are several ways to contact the platform. You can contact them via mobile, customer service, and their Help page. The way of contact may vary due to your reason. So, let’s look at how to contact Facebook without further due.

Contact on Mobile

You can get support quickly if you use the Facebook app on Android and Ios mobile devices. You can get services on the mobile version and the support page on the web page.

how to contact facebook on mobile
  1. Click on the main menu tab at the bottom.
  2. Go to the Help and Support section.
  3. You will see six options here.
  4. Choose one of them and ask your question.
  5. Or you can read the FAQ page and find your answer there.

Call Facebook Customer Service

There is no active phone number available directly to Facebook customer service. Numbers written on the Internet are invalid because Facebook does not provide phone support. There is also no live support service. The options we specify on this page are only valid for you to contact Facebook. Facebook can’t offer such a one-to-one communication service. However, if you use a Facebook business page, you can benefit from live support. Phone or live support service is very difficult for a site with close to 2 billion members. Therefore, the most effective communication channel is written communication. Facebook also does not have a fixed customer service email address. They answer questions with the ticket system. You cannot send a direct email. You can only use contact forms.

How to Make a Complaint to Facebook

You can complain about anything you encounter while using Facebook. It’s very simple to do. You can do this from the Report a problem button on the menu, or you can shake your phone when you encounter a problem. Follow these steps to report a problem;

  1. Open the main menu and tap on the “help and support” button.
  2. Tap on the “Report a problem” button.
  3. Choose “Continue to Report”.
  4. Choose the feature that you encounter a problem with.
  5. Write about your problem and if you need, add a screenshot.
  6. Send your report.

If you don’t want to report a problem on the main menu, you can go to where you saw a problem and shake your phone. You will see the “report a problem” page.

how to complaint to facebook

You can make a complaint about the following:

  • Profiles
  • Messages
  • Ads
  • Activities
  • Groups
  • Pages
  • Photos and videos
  • Content
  • Questions
  • And others

Select the subject you want to complain about, follow the steps, and fill out the complaint form. Facebook always records every complaint and gives you a tracking number. With this number, you can track the complaint process. You will receive a positive or negative response within 48 hours. When you solve your problem, you can buy Facebook followers for a new beginning with your account.

Get Support on Facebook

Facebook Something Went Wrong Error (Solved)
Facebook Something Went Wrong Error (Solved)

Facebook, one of the most widely used social networking sites today, is a fantastic way to share information, join groups, and make new friends. It's ...

How to Start A Blog on Facebook
How to Start A Blog on Facebook

Blogs are among the best forms of online content promotion. Thanks to them, one can circulate not only ideas and philosophical/existential approaches ...

You can find everything about help and support at this link: You can fill out and send contact forms on the web or mobile to contact Facebook. But before you do this, always review the articles on the help page. Call the question you want to ask, search, and find the answer. You can contact customer service directly if the answer does not please you. If you don’t get the result, you asked for or the complaint you made, contact us again and clarify what you want to ask. You can also request support for Facebook ads and pages. Each department has a different customer support team.

Conclusion: Contacting Facebook

In this article, we have answered the question, ‘how to contact Facebook?’ There are multiple ways to contact them. You can contact the platform via the mobile app. We have included the steps to do it. Another way to contact them is by reporting a problem on the Help page. You can also contact the customer support team of Facebook for ads and pages.

Frequently Asked Questions

As we have stated in our article, if you have any problems with the platform, you can reach Facebook via its Help page and ask for assistance.

Yes, you can contact a live representative on Facebook and discuss your issues on the platform.

You can shake your phone when you see a problem. It will provide to tell your problem to Facebook.

You don’t have to send a screenshot when you want to report a problem; however, it would be better to send a screenshot to define your problem.

Yes, you can send messages to people on Facebook without being friends. However, when this is the case, the receiver will get a message, ‘someone wants to message you,’ on Facebook messenger. When they choose to see the message, they can see and answer it.

James Orublig

Posts: 568

Hi, my name is James but my friend calls me JamesTheNews since I always have the latest news about social media. Follow my blogs to learn every bit of trickery there is to social media.

Send Comment

Your email address will not be published. Required fields are marked *

(Total: 26 Average: 5 )


  1. Pixie

    So, here’s my problem, I recently made a new Facebook account and I was trying to create an ad for one of my books (I’m an indie author), the ad was rejected and when I tried to fix it, I was then locked out of my account. I entered my phone number (as I was prompted to) in order to have a code texted to me…but I never received a message. Why is this happening?

    • Cheyenne

      The same is for me. I am locked out of my account but am not getting a code and I don’t know how to contact them.

      • Samantha Elliott
        Samantha Elliott

        I have the same problem too, and I think the birthday and name has been changed too and I have no idea what to do.

  2. Bev

    So if I contact Facebook, will Zuckerberg be talking on the other end? Just kidding. Great post by the way.

  3. Anne-Lise Bonham
    Anne-Lise Bonham

    I lost my messenger conversations with my Granddaughter yesterday. How do I get them back. When I click on messenger it becomes messages

    • Dennis

      Hi, you can read our article about how to retrieve deleted Facebook messages.

      • Emotion Less
        Emotion Less

        How to back Disable facebook account facebook disable my personal account

  4. Rana Asadullah
    Rana Asadullah

    please help me my old fb account note login Required login code but not login code someone with my number

  5. David Hundley
    David Hundley

    I am a photographer. I post and create ads with vertical and horizontal images that are crucial for my company and products. Facebook often crops theses images square, destroying the image and my ads. I have submitted scores of complaints. Never a response.

  6. Samantha

    I have to say that in my experience, none of these suggested avenues are correct. Facebook does not respond to help inquiries via contact forms, and there is no way to talk to a person via phone or even live chat (at least in July 2021). Their online help articles are largely useless. Can someone please tell me I’m wrong and point me in the right direction? My client needs to set up a Shop but is not able to transfer ownership of a page from an inactive account, and there is no support available. Any help is super appreciated!

    • Dennis

      If you have tried everything and couldn’t get a response from Facebook, you can try to contact Instagram as well.

  7. Dev mandal
    Dev mandal

    My facebook account has been locked please unlock my facebook account

    • Dennis

      Hello, have you tried the ways mentioned in the article?

  8. Kudzanai Vere
    Kudzanai Vere

    When I post something on my facebookm my friends are not able to see it, but when I am tagged, they will. I once send some messages your side about it but didger any response until I opened another dacevook page. I really need my first page, for how whenever I post something on the new page I take the old page. Can you please help

    • Dennis

      Hello, have you tried the ways shown in the article?

  9. Jessie aldwin galuno
    Jessie aldwin galuno

    Hi guys help me please. My account was disabled, how can i recover my account. Olease help me guys

    • Dennis

      Hi, have you tried the ways shown in the article to contact Facebook?

  10. Teresa Fahy
    Teresa Fahy

    Hi I’ve been blocked on fb for 2 weeks now for breaking community standards for a comment I made on Amazon firesticks I asked how much were they in euro and did they work in Ireland I’ve sent id and review form but no conformation on that I don’t know where to turn to go help at my age I’m not technically minded if u or anyone can help I would be so great full thank u

  11. alice E buehler
    alice E buehler

    My son had a FB account and recently died in a car accident. How do I memorialize his account and also stop on person from posting on his page?

  12. MD Rubel Ali
    MD Rubel Ali

    My account was disabled some days ago, I have many important pictures and message in my account, i need my account at any cost, I am also facing many problems with my family and personal reasons just because of my Facebook account was disabled, you please again activate my account, it’s a request I am providing my identification so you can verify and reopen my Facebook account.

    • Yasmin Talley
      Yasmin Talley

      Have you tried contacting Facebook Support?